Privacy

Mfadhili | Crowdfunding Platform

Privacy Policy

Effective Date: 3-1-2025
Mfadhili values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our platform.
1. Information We Collect
a. Personal Information
We collect the personal details you provide when you:
  • Create an account (e.g., name, email, phone number).
  • Create or contribute to a campaign (e.g., payment information, donation history).
b. Non-Personal Information
We automatically collect data such as:
  • Browser type and version.
  • Device information.
  • IP address and location.
c. Cookies
We use cookies to enhance your user experience, including session management, analytics, and personalization.
2. How We Use Your Information
We use your data to:
  • Operate and improve our platform.
  • Facilitate payment processing through Mpesa, Paystack, and Stripe.
  • Communicate updates, promotions, or relevant information.
  • Ensure compliance with legal and regulatory requirements.

3. How We Share Your Information
We may share your information with:
  • Payment Processors: To facilitate donations and withdrawals.
  • Service Providers: For analytics, hosting, and customer support.
  • Legal Authorities: If required by law or to protect our rights.
We will never sell or rent your personal information to third parties.
4. Data Security
We implement industry-standard measures to protect your data, including encryption, secure servers, and limited access. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to:
  • Access and update your data.
  • Delete your account and associated data (subject to legal obligations).
  • Opt-out of non-essential communications.
To exercise these rights, contact us at admin@mfadhili.com.
6. Third-Party Links
Our platform may include links to third-party websites. We are not responsible for their privacy practices.
7. Children’s Privacy
Mfadhili is not intended for users under 18. We do not knowingly collect information from minors.
8. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be communicated, and the updated policy will take effect immediately.
9. Contact Us
For questions or concerns about this Privacy Policy, please email us at admin@mfadhili.com.